| LABOR CATEGORY Descriptions |
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| Operations Manager - Data Communications |
- Manages all aspects of the daily operation for data network(s) in either a stand-alone data network environment in a voice and data separated network environment.
- Develops project plans for the implementation of new telecommunications technology and systems.
- Directs technical analysis of complex software, hardware, and transmission systems.
- Coordinates with vendors involved in providing communication activities.
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| On-Site Rate | Off-Site Rate |
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| Operations Manager - Voice Communications |
- Manages all aspects of the daily operation for voice network(s) in either a stand-alone voice network OR in a voice and data separated network environment.
- Develops project plans for the implementation of new telecommunications technology and systems.
- Directs technical analysis of complex software, hardware, and transmission systems.
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| On-Site Rate | Off-Site Rate |
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| Operations Systems Manager |
- Provides assistance and oversight for all information systems operations activities, including computer and telecommunications/communications operations, data entry, data control, operations support, operating systems programming, system security policy procedures, and/or web strategy and operations.
- Provides input to policy level discussions regarding standards and budget constraints.
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| On-Site Rate | Off-Site Rate |
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| Operations/Technical Support Analyst |
- Provides technical guidance for directing and monitoring information systems operations.
- Implements machine modifications to increase the capacity of the system.
- Directs compilation of records and reports concerning production, machine malfunctioning and maintenance.
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| On-Site Rate | Off-Site Rate |
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| Operations/Technical Support Manager |
- Provides technical guidance for planning, directing, and monitoring information systems operations.
- Plans and recommends machine modifications or additional equipment to increase the capacity of the system.
- Prepares operational cost estimates for current and proposed projects. Evaluates vendor proposals for purchases of hardware.
- Directs compilation of records and reports concerning production, machine malfunctioning, and maintenance.
- Consults on organizational, procedural, and work-flow plans, methods, and procedures analysis.
- Analyzes the results of workflow plans, monitors the operating system(s) and recommends changes to improve processing and utilization.
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| On-Site Rate | Off-Site Rate |
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| Operations/Network LAN Administrator |
- Supports, monitors, tests, and troubleshoots hardware and software problems pertaining to LAN.
- Recommends and schedules repairs.
- Provides end users support for all LAN- based applications.
- Installs and configures workstations.
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| On-Site Rate | Off-Site Rate |
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| Project Engineer |
- Manages long-term IT engineering projects.
- Performs engineering design evaluations and works to complete projects within budget and scheduling restraints.
- Develops, implements, and monitors information systems policies and controls to ensure data accuracy, security, and regulatory compliance.
- Reviews reports of computer and peripheral equipment production, malfunction, and maintenance to determine and address problems.
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| On-Site Rate | Off-Site Rate |
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| Project Manager |
- Leads team on large projects or significant segment of large complex projects.
- Analyzes new and complex project related problems and creates innovative solutions involving finance, scheduling, technology, methodology, tools, and solution components.
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| On-Site Rate | Off-Site Rate |
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| Publications Analyst |
- Administers publication policies and procedures that cover two or more functional areas in the publication job family.
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| On-Site Rate | Off-Site Rate |
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| Quality Assurance Specialist |
- Provides development of project Software Quality Assurance Plan and the implementation of procedures that conforms to the requirements of the contract.
- Provides an independent assessment of how the project's software development process is being implemented relative to the defined process and recommends methods to optimize the organization's process.
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| On-Site Rate | Off-Site Rate |
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